Upscale Automotive / The Sprinter Store is known as being one of the most knowledgeable shops when it comes to Sprinters. Here are the owner’s thoughts on shocks for our vans, originally posted to the sprintervan Yahoo! group:

We sell 5 lines of shocks and 4 lines of struts for the T1N and the NCV3 Sprinters. My take on them is as follows:

Koni shocks and struts; whether you own an RV or a passenger van, Koni is one of your best choices. The adjustability allows you/us to tune the suspension to your needs. In the stock setting you get a firm and controlled ride that is far better than factory. Adjusting them up allows you to compensate for weight or other factors depending you your situation. It is our policy to discuss your needs and set the Konis for you before we send them out. Konis in their stock setting is a definite step above the factory equivalent. Koni carries a lifetime warranty and we have only ever seen 2 or 3 fail. Back in 03, I helped Koni and IPD sort out what product to begin selling in the States. Those original Koni shocks and struts are still on my 03 140″ 2500SHC cargo van and are still performing like new. FWIW, the Koni people are fantastic to work with.

Bilstein shocks and struts; again whether you own an RV or a passenger van, these are one of your best choices. The Bilstein product is not adjustable. They offer a firm ride and excellent performance. I would compare the Bilstein valving to the Konis set at about ¼ to 1/3 and the ride/performance would be a step above the Koni set in the stock position. Bilstein is an excellent product and they have their place in the market. FWIW, the Bilstein people are butt heads to work with (I’m being kind). But, they do have an excellent product and I really like it.

KYB shocks and struts; their products would be considered a factory equivalent. They offer factory type ride and performance. The pricing and quality are very good and they would be a good choice if performance were not a consideration.

Monroe shocks and struts; again their products would be considered a factory equivalent. They are close to factory ride and performance. The pricing is good and they would be a good choice if cost were the consideration.

Meyle shocks; they are considered a factory equivalent and offer the equivalent ride. The pricing is good and they would be a good choice if cost were the consideration.

Needless to say we don’t sell many of the KYB, Monroe or Meyle products, usually only to fleet customers. BTW, 3 of my 4 Sprinters have Konis on them. The 4th, our 4wd Sprinter conversion, is a completely different story!

As far as sway bars go, they do make a definite improvement and are worth the investment. We sell both Roadmaster and Hellwig depending on the application. Both companies worked with us on design and trouble shooting aspects of their products. Many of the Roadmaster bars were designed off my Sprinters or models we provided. Our 4wd Sprinter uses a Roadmaster bar that we designed specifically for it. Both are excellent companies and fantastic to work with. BTW, if I owned a 3500 Sprinter based RV (Class C or B), I would install the auxiliary sway bar kit. The difference is significant, more so than just up-grading the factory bar. If you really wanted to go up town, you’d install the Glide Rite rear quad air bag system…it’s just plain awesome!!

Some one made a comment in a prior post about a conversation with Koni management and something happening this fall. If I were a bettin’ man (and I am in this case), I would be looking forward to football season! I’m not sure this is the info you are looking for but I hope it helps.

Thank you, John
Sprinter Store
http://sprinterstore.com/
A division of Upscale Automotive, Inc.
19460 SW 89th Ave.
Tualatin, OR 97062
503-692-0846